Responsible Gambling at Mrpunter

• Mrpunter
• Mrpunter Responsible gaming

Most people open this page because something has shifted — playing has stopped feeling like a choice. That is a reasonable place to start, and the information here is straightforward and practical. Mrpunter takes responsible gambling seriously, and this page covers the warning signs, the tools available, and where to get proper help in the UK.

Why responsible gambling matters

Gambling is entertainment. When it stays that way, most players manage it comfortably alongside everything else in their lives. The problem emerges when the activity stops being a leisure choice and starts being a way to manage stress, chase losses, or recover money. At that point, the entertainment framing is gone, and the risks — financial, personal, relational — become real.

Understanding where that line sits, for you personally, is worth more than any general advice.

Signs gambling is getting out of hand

• Spending more than you planned to, consistently, not just occasionally
• Chasing losses by depositing again after a session that went badly
• Borrowing money or using funds set aside for bills or rent
• Feeling irritable or anxious when you are not playing
• Hiding how much time or money you are spending from people close to you
• Needing to bet larger amounts to feel the same level of interest

None of these on their own is a diagnosis. Together, or repeated over time, they are worth taking seriously.

Questions worth asking yourself

These are not a clinical test — they are a practical prompt. Answer them honestly, for yourself.

1. Have you set a budget for this session and stuck to it?
2. Have you deposited to try to win back money you lost in a previous session?
3. Have you spent time gambling that was meant for work, family or sleep?
4. Have you felt uncomfortable if someone asked how much time you spend gambling?
5. Have you gambled to escape a difficult mood or a stressful situation?
6. Have you borrowed money, or sold something, to fund gambling?
7. Have you tried to cut back and found it harder than expected?
8. Have you continued playing after telling yourself you would stop?

If several of those questions land uncomfortably, the organisations below can help — confidentially and without judgement.

Mrpunter's control tools

The most direct tool available is self-exclusion. To request it, contact the support team by email at [email protected]. Self-exclusion removes access to your account for the period you specify; the process begins as soon as the support team confirms your request.

If you want to take a break without a formal exclusion — stepping away for a set period while you reassess — you can also raise that through the same support channel. Email is the confirmed route for any account restriction request.

Self-exclusion is not a last resort. Many players use it as a planned pause, and doing so early is always easier than doing so late.

Practical limits that work

• Set a fixed deposit amount before you log in, not after a loss
• Treat winnings as a separate figure — decide what you will withdraw before you play it back
• Use a timer or an alarm to mark the end of a session before it starts
• Keep gambling out of your usual routine, so it stays an occasional choice rather than a habit
• Never gamble to recover money — a loss is a cost, not a debt the game owes you

Where to get help in the UK

GamCare runs the National Gambling Helpline: 0808 8020 133, free and available 24 hours a day, seven days a week. Counselling is available online and by phone.

BeGambleAware provides information, self-assessment tools and referrals to treatment services across the UK.

GamStop is a free national self-exclusion scheme. Registering with GamStop restricts your access to all UK-licensed gambling sites simultaneously — a single step that covers many operators at once.

Gordon Moody offers residential and online treatment programmes for people whose gambling has become a serious problem. Referrals can be made directly through their website.

Blocking software

Gamban blocks gambling websites and applications across all devices on which it is installed. BetBlocker is a free, multi-platform tool that works similarly. Both take a few minutes to set up and are recommended alongside self-exclusion for anyone who finds browser access a persistent trigger.

Protecting minors

Access to this site is for players aged 18+ only. If you share a device with someone under 18, parental-control software such as Net Nanny or Qustodio can restrict access to gambling content at the device level, independently of any account controls. This is worth setting up if a device is used by younger members of a household.

For any safeguarding question or to report a concern, contact us at [email protected].

Gambling should be entertainment, not a chore.

You must be 18 or over (18+) to use this site. Support with gambling is free and confidential at BeGambleAware.org.